Privacy Policy

Akito Media is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or engage with our services, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Akito Media is a creative media agency based in Birmingham, United Kingdom. For the purposes of data protection law, Akito Media is the data controller responsible for your personal data.

2. Information We Collect

We may collect and process the following types of personal data:

• Contact information such as name, email address, phone number, and business name
• Information submitted through contact forms or enquiries
• Project-related information provided during service engagement
• Payment and billing information where applicable
• Technical data including IP address, browser type, device information, and website usage data

3. How We Use Your Information

We use your personal data to:

• Respond to enquiries and communicate with you
• Provide and manage our services
• Process payments and issue invoices
• Improve our website, services, and user experience
• Comply with legal and regulatory obligations

We will only use your data where we have a lawful basis to do so.

4. Lawful Basis for Processing

Under UK GDPR, we process personal data on the following lawful bases:

• Performance of a contract
• Legitimate interests related to operating and improving our business
• Legal obligations
• Consent, where required

5. Data Sharing

We do not sell or rent your personal data. We may share data with trusted third parties only where necessary, including:

• Payment processors
• Website hosting and analytics providers
• Professional advisers such as accountants or legal advisors

All third parties are required to handle your data securely and in compliance with data protection laws.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.

7. Data Security

We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or disclosure. However, no online transmission or storage system can be guaranteed to be completely secure.

8. Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data
• Object to or restrict processing
• Request data portability
• Withdraw consent at any time where processing is based on consent

To exercise your rights, please contact us via our website contact form.

9. Cookies

Our website may use cookies or similar technologies to improve functionality and analyse usage. You can control cookie preferences through your browser settings.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and will take effect immediately upon publication.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us via our website contact form.